Volunteer tutoring is flexible, but it is not casual. A learner may arrange childcare or travel to attend a session. That commitment deserves consistency and clear communication.
Commitments
- Attend agreed sessions on time, or give notice as early as possible.
- Prepare a simple plan for each session.
- Keep brief records of attendance and progress.
- Attend induction and occasional training.
- Follow the scheme's confidentiality and safety rules.
- Ask for help when unsure.
Respect and dignity
Learners are adults with their own history and expertise. Tutors should avoid treating them like children, commenting on their personal circumstances or discussing them with others. Materials should be age appropriate and free of assumptions about background.
Confidentiality
What happens in a session stays private, except where there is a safeguarding concern or a legal duty to report. The organiser will explain the limits of confidentiality during induction.
When things go wrong
If a learner misses sessions repeatedly, tell the organiser rather than making assumptions. If a relationship is not working, ask for a rematch. If a learner discloses a serious risk, follow the safeguarding procedure immediately.
End each session by agreeing what will happen next. A clear next step makes it easier for the learner to return.